1Q24 Shipper Survey Question Title * 1. Please provide the following information for our files so that we can contact you with the results. Please note that we keep strictly confidential and anonymous all survey responses as well as the identities of respondents. (Required.) First Name Last Name Company Address City/Town State ZIP/Postal Code Country Email Address Phone Number Question Title * 2. What is your company's total annual transportation budget? Less than $1 million Between $1 - $10 million Between $10 - $25 million Between $25 - $100 million Between $100 - $500 million $500 million or more Question Title * 3. Identify the industry(-ies) in which your company participates. Check all that apply. Wholesale/retail Manufacturing Automotive Software Technology hardware/electronics Paper/chemicals/petroleum Food/grocery Pharmaceutical Transportation/Logistics E-commerce Other (please specify) Question Title * 4. What percentage of your transportation budget dollars are allotted toward the following? Must add to 100% % Global Ocean Freight 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% N/A % Global Ocean Freight Must add to 100% menu % Global Airfreight 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% N/A % Global Airfreight Must add to 100% menu % Domestic U.S. Ground Parcel 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% N/A % Domestic U.S. Ground Parcel Must add to 100% menu % Domestic U.S. Air Express 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% N/A % Domestic U.S. Air Express Must add to 100% menu % LTL 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% N/A % LTL Must add to 100% menu % TL 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% N/A % TL Must add to 100% menu % Intermodal 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% N/A % Intermodal Must add to 100% menu % Rail Excluding Intermodal 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% N/A % Rail Excluding Intermodal Must add to 100% menu Question Title * 5. What do you expect to be the year-over-year change in your total freight transportation budget over the next 12 months? % Change Including Fuel Surcharges % Change Excluding Fuel Surcharges Please answer both including and excluding fuel surcharges Up more than 20% Up 20% Up 19% Up 18% Up 17% Up 16% Up 15% Up 14% Up 13% Up 12% Up 11% Up 10% Up 9% Up 8% Up 7% Up 6% Up 5% Up 4% Up 3% Up 2% Up 1% Flat Down 1% Down 2% Down 3% Down 4% Down 5% Down 6% Down 7% Down 8% Down 9% Down 10% Down 11% Down 12% Down 13% Down 14% Down 15% Down 16% Down 17% Down 18% Down 19% Down 20% Down more than 20% Please answer both including and excluding fuel surcharges % Change Including Fuel Surcharges menu Up more than 20% Up 20% Up 19% Up 18% Up 17% Up 16% Up 15% Up 14% Up 13% Up 12% Up 11% Up 10% Up 9% Up 8% Up 7% Up 6% Up 5% Up 4% Up 3% Up 2% Up 1% Flat Down 1% Down 2% Down 3% Down 4% Down 5% Down 6% Down 7% Down 8% Down 9% Down 10% Down 11% Down 12% Down 13% Down 14% Down 15% Down 16% Down 17% Down 18% Down 19% Down 20% Down more than 20% Please answer both including and excluding fuel surcharges % Change Excluding Fuel Surcharges menu Question Title * 6. What percent change in "same store" shipment volumes do you expect over the next 12 months? Expected % Change over the next 12 months Please select from drop-down Up more than 25% Up 25% Up 24% Up 23% Up 22% Up 21% Up 20% Up 19% Up 18% Up 17% Up 16% Up 15% Up 14% Up 13% Up 12% Up 11% Up 10% Up 9% Up 8% Up 7% Up 6% Up 5% Up 4% Up 3% Up 2% Up 1% Flat Down 1% Down 2% Down 3% Down 4% Down 5% Down 6% Down 7% Down 8% Down 9% Down 10% Down 11% Down 12% Down 13% Down 14% Down 15% Down 16% Down 17% Down 18% Down 19% Down 20% Down 21% Down 22% Down 23% Down 24% Down 25% Down more than 25% Please select from drop-down Expected % Change over the next 12 months menu Question Title * 7. What change in production sourcing do you expect for your company over the next five years? Expect more outsourcing to China Expect more outsourcing to other Asian countries outside of China Expect more near-sourcing to Mexico Expect more in-sourcing back to the United States Don’t expect any changes in production sourcing over the next five years N/A Other (please specify) Question Title * 8. What percentage of FedEx's list price increases do you expect to pay over the next 12 months? (0-100%) For example, a response of 50% indicates that you expect your rates to rise 2.95% y/y, or you expect to pay 50% of the list rate increase. FedEx Domestic Express (5.9%) FedEx Int'l Export (5.9%) FedEx Ground (5.9%) % Expected to pay NA 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% % Expected to pay FedEx Domestic Express (5.9%) menu NA 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% % Expected to pay FedEx Int'l Export (5.9%) menu NA 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% % Expected to pay FedEx Ground (5.9%) menu Question Title * 9. What percentage of UPS's list price increases do you expect to pay over the next 12 months? (0-100%) For example, a response of 50% indicates that you expect your rates to rise 2.95% y/y, or you expect to pay 50% of the list rate increase. UPS Domestic Air (5.9%) UPS Int'l Export (5.9%) UPS Ground (5.9%) % Expected to pay NA 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% % Expected to pay UPS Domestic Air (5.9%) menu NA 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% % Expected to pay UPS Int'l Export (5.9%) menu NA 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% % Expected to pay UPS Ground (5.9%) menu Question Title * 10. How do you perceive TL capacity currently compared to this time in previous years? Extremely tight Tight Balanced Modest over-capacity Extreme over-capacity Not applicable Question Title * 11. What are your expectations for TL capacity over the next 12 months? Significantly tighter capacity than currently Somewhat tighter capacity than currently Same capacity as currently Somewhat more capacity than currently Significantly more capacity than currently Not applicable Question Title * 12. How do you perceive LTL capacity currently compared to this time in previous years? Extremely tight Tight Balanced Modest over-capacity Extreme over-capacity Not applicable Question Title * 13. What are your expectations for LTL capacity over the next 12 months? Significantly tighter capacity than currently Somewhat tighter capacity than currently Same capacity as currently Somewhat more capacity than currently Significantly more capacity than currently Not applicable Question Title * 14. What increase (decrease) in TL rates (excluding fuel surcharges) do you expect to pay over the next 12 months? % Change over the next 12 months Expected change (excluding fuel surcharges)? Up more than 10% Up between 9% - 10% Up between 8% - 9% Up between 7% - 8% Up between 6% - 7% Up between 5% – 6% Up between 4% – 5% Up between 3% – 4% Up between 2% – 3% Up between 1% – 2% Up between 0% – 1% Flat Down between 0% – 1% Down between 1% – 2% Down between 2% – 3% Down between 3% – 4% Down between 4% – 5% Down between 5% – 6% Down between 6% - 7% Down between 7% - 8% Down between 8% - 9% Down between 9% - 10% Down more than 10% Not applicable Expected change (excluding fuel surcharges)? % Change over the next 12 months menu Question Title * 15. What are your expectations for truckload contract rate increases (decreases) in 2024? % Change in contract rates Expected change (excluding fuel surcharges)? Up more than 10% Up between 9% - 10% Up between 8% - 9% Up between 7% - 8% Up between 6% - 7% Up between 5% – 6% Up between 4% – 5% Up between 3% – 4% Up between 2% – 3% Up between 1% – 2% Up between 0% – 1% Flat Down between 0% – 1% Down between 1% – 2% Down between 2% – 3% Down between 3% – 4% Down between 4% – 5% Down between 5% – 6% Down between 6% - 7% Down between 7% - 8% Down between 8% - 9% Down between 9% - 10% Down more than 10% Not applicable Expected change (excluding fuel surcharges)? % Change in contract rates menu Question Title * 16. What increase (decrease) in LTL rates (excluding fuel surcharges) do you expect to pay over the next 12 months? % Change over the next 12 months Expected change (excluding fuel surcharges)? Up more than 10% Up between 9% - 10% Up between 8% - 9% Up between 7% - 8% Up between 6% - 7% Up between 5% – 6% Up between 4% – 5% Up between 3% – 4% Up between 2% – 3% Up between 1% – 2% Up between 0% – 1% Flat Down between 0% – 1% Down between 1% – 2% Down between 2% – 3% Down between 3% – 4% Down between 4% – 5% Down between 5% – 6% Down between 6% - 7% Down between 7% - 8% Down between 8% - 9% Down between 9% - 10% Down more than 10% Not applicable Expected change (excluding fuel surcharges)? % Change over the next 12 months menu Question Title * 17. How do current spot (non-committed, non-contractual) TL rates compare with current market contractual rates? Spot rates are more than 20% lower Spot rates are between 10% - 20% lower Spot rates are between 5% - 10% lower Spot rates are between 3% - 5% lower Spot rates are between 1% - 3% lower Very similar Spot rates are between 1% - 3% higher Spot rates are between 3% - 5% higher Spot rates are between 5% - 10% higher Spot rates are between 10% - 20% higher Spot rates are more than 20% higher Not applicable Question Title * 18. Which of the following changes do you expect to make going forward with respect to your Truckload spend? Please select all that apply Plan to shift more business to larger carriers Plan to shift more business to smaller and medium-sized carriers Plan to consolidate my group of core carriers Plan to expand my group of core carriers Plan to increase my use of truck brokerage Plan to decrease my use of truck brokerage Plan to increase my use of Dedicated Plan to reduce my use of Dedicated Consolidating more LTL shipments into TL Deconsolidating TL into more LTL shipments Other (please specify) Question Title * 19. Do you expect to increase or decrease your transportation spend with truck brokers going forward? Please select all that apply Increase spend with large traditional brokers (e.g. CHRW) Increase spend with digital brokers (e.g. Uber Freight) Increase spend with smaller, private brokers Reduce spend with large traditional brokers (e.g. CHRW) Reduce spend with digital brokers (e.g. Uber Freight) Reduce spend with smaller, private brokers No changes planned Question Title * 20. Which LTL carrier(s) are you increasing your spend with over the next 6 months, and which are you reducing your spend with over the next 6 months? Please select all that apply. Increasing Share Reducing Share N/A FedEx Freight FedEx Freight Increasing Share FedEx Freight Reducing Share FedEx Freight N/A Old Dominion Old Dominion Increasing Share Old Dominion Reducing Share Old Dominion N/A XPO XPO Increasing Share XPO Reducing Share XPO N/A ArcBest ArcBest Increasing Share ArcBest Reducing Share ArcBest N/A SAIA SAIA Increasing Share SAIA Reducing Share SAIA N/A TForce Freight (formerly UPS Freight) TForce Freight (formerly UPS Freight) Increasing Share TForce Freight (formerly UPS Freight) Reducing Share TForce Freight (formerly UPS Freight) N/A Forward Air Forward Air Increasing Share Forward Air Reducing Share Forward Air N/A Private Carriers Private Carriers Increasing Share Private Carriers Reducing Share Private Carriers N/A Question Title * 21. Which IMCs are you increasing your spend with over the next 6 months, and which are you reducing your spend with over the next 6 months? Please select all that apply. Increasing Share Reducing Share N/A J.B. Hunt J.B. Hunt Increasing Share J.B. Hunt Reducing Share J.B. Hunt N/A Hub Group Hub Group Increasing Share Hub Group Reducing Share Hub Group N/A Schneider Schneider Increasing Share Schneider Reducing Share Schneider N/A Private Carriers Private Carriers Increasing Share Private Carriers Reducing Share Private Carriers N/A Question Title * 22. What increase (decrease) in domestic Intermodal rates (excluding fuel surcharges) do you expect to pay over the next 12 months? % Change over the next 12 months Please select from drop-down Up more than 10% Up between 9% - 10% Up between 8% - 9% Up between 7% - 8% Up between 6% - 7% Up between 5% – 6% Up between 4% – 5% Up between 3% – 4% Up between 2% – 3% Up between 1% – 2% Up between 0% – 1% Flat Down between 0% – 1% Down between 1% – 2% Down between 2% – 3% Down between 3% – 4% Down between 4% – 5% Down between 5% – 6% Down between 6% - 7% Down between 7% - 8% Down between 8% - 9% Down between 9% - 10% Down more than 10% Not applicable Please select from drop-down % Change over the next 12 months menu Question Title * 23. What % of your total over-the-road volumes are intermodal? 5 years ago Today 5 years from now % of over-the-road volumes 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% NA % of over-the-road volumes 5 years ago menu 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% NA % of over-the-road volumes Today menu 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% NA % of over-the-road volumes 5 years from now menu Question Title * 24. Have you shifted a significant percentage of your volumes from TL to Railroad, or Railroad to TL over the past six months? % shifted from TL to Rail NA 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% % shifted from TL to Rail menu % shifted from Rail to TL NA 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% % shifted from Rail to TL menu Question Title * 25. If you have diverted freight from the Rails to TL over the past 6 months, what are the main reasons? Please rank the following four reasons from 1 to 4, with 1 being your top reason and 4 representing the least important reason. 1 2 3 4 Poor rail service or coverage 1 2 3 4 Increasing rail prices 1 2 3 4 Decreasing truck prices 1 2 3 4 Change in corporate policy to faster inventory turns Question Title * 26. If you have diverted freight from TL to the Rails over the past 6 months, what are the main reasons? Please rank the following five reasons from 1 to 5, with 1 being your top reason and 5 representing the least important reason. 1 2 3 4 5 6 Lower rail cost or rising TL rates 1 2 3 4 5 6 Increased disparity between Rail and TL fuel surcharges 1 2 3 4 5 6 Lack of TL capacity 1 2 3 4 5 6 Better rail service 1 2 3 4 5 6 Change in corporate policy to slower inventory replenishment 1 2 3 4 5 6 Environmental benefits Question Title * 27. Going forward over the next 6-12 months, do you plan to shift a significant percentage of your volumes from TL to Railroad, or Railroad to TL? % shifting from TL to Rail NA 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% % shifting from TL to Rail menu % shifting from Rail to TL NA 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% 76% 77% 78% 79% 80% 81% 82% 83% 84% 85% 86% 87% 88% 89% 90% 91% 92% 93% 94% 95% 96% 97% 98% 99% 100% % shifting from Rail to TL menu Question Title * 28. Have service levels improved or declined for the following rail carriers this quarter compared to a year ago? Please rate each railroad from 1-5, with 1 indicating a strong decline, 3 indicating no change, and 5 indicating a strong improvement. 1 2 3 4 5 BNSF BNSF 1 BNSF 2 BNSF 3 BNSF 4 BNSF 5 Union Pacific Union Pacific 1 Union Pacific 2 Union Pacific 3 Union Pacific 4 Union Pacific 5 CSX CSX 1 CSX 2 CSX 3 CSX 4 CSX 5 Norfolk Southern Norfolk Southern 1 Norfolk Southern 2 Norfolk Southern 3 Norfolk Southern 4 Norfolk Southern 5 Canadian National Canadian National 1 Canadian National 2 Canadian National 3 Canadian National 4 Canadian National 5 Canadian Pacific / Kansas City Southern Canadian Pacific / Kansas City Southern 1 Canadian Pacific / Kansas City Southern 2 Canadian Pacific / Kansas City Southern 3 Canadian Pacific / Kansas City Southern 4 Canadian Pacific / Kansas City Southern 5 Question Title * 29. Where are you currently seeing capacity constraints for the railroads? Please check all that apply. BNSF UNP CSX NSC CN CP KSU Locomotives Locomotives BNSF Locomotives UNP Locomotives CSX Locomotives NSC Locomotives CN Locomotives CP Locomotives KSU People/Crews People/Crews BNSF People/Crews UNP People/Crews CSX People/Crews NSC People/Crews CN People/Crews CP People/Crews KSU Freight Cars Freight Cars BNSF Freight Cars UNP Freight Cars CSX Freight Cars NSC Freight Cars CN Freight Cars CP Freight Cars KSU Yards Yards BNSF Yards UNP Yards CSX Yards NSC Yards CN Yards CP Yards KSU I have not experienced any capacity constraints with this rail I have not experienced any capacity constraints with this rail BNSF I have not experienced any capacity constraints with this rail UNP I have not experienced any capacity constraints with this rail CSX I have not experienced any capacity constraints with this rail NSC I have not experienced any capacity constraints with this rail CN I have not experienced any capacity constraints with this rail CP I have not experienced any capacity constraints with this rail KSU N/A N/A BNSF N/A UNP N/A CSX N/A NSC N/A CN N/A CP N/A KSU Other (please specify) Question Title * 30. What change in average railroad rates (net of fuel surcharges) do you expect to pay over the next 12 months? % Change over the next 12 months Expected change (excluding fuel surcharges) Up more than 10% Up between 9% – 10% Up between 8% – 9% Up between 7% – 8% Up between 6% – 7% Up between 5% – 6% Up between 4% – 5% Up between 3% – 4% Up between 2% – 3% Up between 1% – 2% Up between 0% – 1% Flat Down between 0% – 1% Down between 1% – 2% Down between 2% – 3% Down between 3% – 4% Down between 4% – 5% Down between 5% – 6% Down more than 6% Not applicable Expected change (excluding fuel surcharges) % Change over the next 12 months menu Question Title * 31. Which railroad(s) do you expect to raise rates the most over the next 6-12 months? Select all that apply. BNSF Union Pacific CSX Norfolk Southern Canadian National Canadian Pacific / Kansas City Southern Question Title * 32. Which railroad carrier(s) are you increasing your volume share with over the next 6 months, and which are you reducing your volume share with over the next 6 months? Please select all that apply. Increasing Share Reducing Share N/A BNSF BNSF Increasing Share BNSF Reducing Share BNSF N/A Union Pacific Union Pacific Increasing Share Union Pacific Reducing Share Union Pacific N/A CSX CSX Increasing Share CSX Reducing Share CSX N/A Norfolk Southern Norfolk Southern Increasing Share Norfolk Southern Reducing Share Norfolk Southern N/A Canadian National Canadian National Increasing Share Canadian National Reducing Share Canadian National N/A Canadian Pacific / Kansas City Southern Canadian Pacific / Kansas City Southern Increasing Share Canadian Pacific / Kansas City Southern Reducing Share Canadian Pacific / Kansas City Southern N/A Question Title * 33. Do you expect to shift business from other rails/trucks to CP-KCS? Yes, primarily from Union Pacific Yes, primarily from BNSF Yes, primarily from Canadian National Yes, primarily from either CSX or Norfolk Southern Yes, primarily from trucking Don't expect shifts to CP-KCS Question Title * 34. Where are your inventory levels currently at? Materially above targeted levels Somewhat above targeted levels At targeted levels Somewhat below targeted levels Materially below targeted levels Question Title * 35. What are your current inventory levels compared to this time a year ago? Higher by 10% or more than usual Higher by less than 10% Flat Lower by less than 10% Lower by more than 10% Not applicable Question Title * 36. When do you expect to need to start re-building inventories (i.e. re-stocking)? Already began in 2023 1Q:24 2Q:24 2H:24 2025 Sill need to reduce inventory levels further Looking to maintain inventory levels Question Title * 37. By how much do you expect your international heavy airfreight rates (excluding fuel surcharges) to change over the next 12 months? % Change over the next 12 months Please select from drop-down Less than -25% -25% -24% -23% -22% -21% -20% -19% -18% -17% -16% -15% -14% -13% -12% -11% -10% -9% -8% -7% -6% -5% -4% -3% -2% -1% Flat 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% Greater than 25% Please select from drop-down % Change over the next 12 months menu Question Title * 38. By how much do you expect your ocean containership rates (excluding fuel surcharges) to change over the next 12 months? % Change over the next 12 months Please select from drop-down Less than -50% -50% -49% -48% -47% -46% -45% -44% -43% -42% -41% -40% -39% -38% -37% -36% -35% -34% -33% -32% -31% -30% -29% -28% -27% -26% -25% -24% -23% -22% -21% -20% -19% -18% -17% -16% -15% -14% -13% -12% -11% -10% -9% -8% -7% -6% -5% -4% -3% -2% -1% Flat 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% Greater than 50% Please select from drop-down % Change over the next 12 months menu Question Title * 39. Where rails and trucks compete, how much cheaper are your railroad transportation costs, on average, compared to comparable truckload movements? Rails cheaper than trucks by 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% 18% 19% 20% 21% 22% 23% 24% 25% 26% 27% 28% 29% 30% 31% 32% 33% 34% 35% 36% 37% 38% 39% 40% 41% 42% 43% 44% 45% 46% 47% 48% 49% 50% 51% 52% 53% 54% 55% 56% 57% 58% 59% 60% 61% 62% 63% 64% 65% 66% 67% 68% 69% 70% 71% 72% 73% 74% 75% N/A Rail rates are currently more expensive than truck rates Rails cheaper than trucks by menu Question Title * 40. Are you starting to plan for potential slowdowns or work stoppages at the East Coast ports as the ILA labor contract expires in October 2024? Planning to divert ocean freight away from the U.S. East Coast ports to West Coast ports Planning to pull forward my import volumes and and build up inventory ahead of October 2024 Planning to shift more ocean freight to airfreight Not planning any disruptions Other (please specify) Question Title * 41. Thank you for taking the time to fill out this survey. We encourage you to leave any questions, comments, feedback, etc. here. Done >>
